There is no shortage of home care agencies in Portsmouth telling you they are different. Here is what is actually true about how we work, so you can judge for yourself.
You call us, not a call centre
When you ring Daisy Homecare, you are speaking to Dave or Tebby – the two people who run this business day to day. There is no script, no call handler passing you between departments, no head office three counties away. If something needs sorting, we are the ones who sort it.
Every carer is directly employed, not subcontracted
We do not hire through umbrella agencies or subcontract your care out to someone else. Everyone providing care is employed by Daisy Homecare, is Enhanced DBS-checked before they start, and goes through our own induction and training rather than someone else’s. That means we know who is in your home, and we can vouch for them ourselves.
We are honest about where we are with CQC
We are a family-run agency currently going through CQC registration. We will not pretend that process is finished before it is, and we are happy to talk you through exactly what stage we are at and what it means for the care we can provide right now.
We know Portsmouth because we live here
We work across Portsmouth, Southsea, Cosham, and Havant – areas we actually know, not a franchise territory assigned to us on a map. That local knowledge shows up in small but real ways: knowing which pharmacy delivers late, which routes to avoid at school run time when a carer is due at an appointment, and who to call at the GP surgery when something needs chasing.
If you want to see how this plays out in practice, read more about us or get in touch and ask us anything.