Daisy Homecare Privacy Policy

Our Commitment to Privacy

This Privacy Policy outlines how we collect, use, and safeguard any information you provide to us while using this website. We are committed to protecting your privacy. If we request information that could identify you while using this website, rest assured that it will only be used in accordance with this Privacy Policy. This policy may be updated periodically. We recommend checking this page occasionally to ensure you are satisfied with any changes. This policy is effective as of 7 January 2025.

Information We Collect

We may collect the following types of information:
  • Name and job title
  • Contact details, including email address
  • Demographic information, such as postcode, preferences, and interests
  • Additional information relevant to customer surveys and/or special offers

How We Use Your Information

The information we collect is used to understand your needs and provide better service. Specifically, we may use the information for:
  • Internal record-keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other updates we believe may interest you
  • Conducting market research, including contacting you via email, phone, fax, or mail
  • Personalizing the website according to your preferences

Security

We prioritize the security of your personal information. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial safeguards to protect the Information we collect online.

Cookies and How We Use Them

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once accepted, it helps analyse web traffic or notifies you of visits to a specific site. Cookies allow web applications to respond to your individual preferences by gathering and retaining information about your habits and likes.

 

We use traffic log cookies to determine which pages are most frequently visited. This helps us analyse web traffic data and improve our website to better suit customer needs. The information is used solely for statistical analysis and is subsequently removed from the system.

 

Benefits of Cookies:

  • Enhance your browsing experience by identifying useful pages
  • Do not give us access to your computer or other information beyond what you voluntarily share

 

You can manage your cookie preferences through your browser settings. Most browsers accept cookies automatically, but you can modify settings to decline them. However, disabling cookies may limit your experience with certain website features.

Links to External Websites

Our website may include links to external sites for your convenience. Please note that we have no control over external websites. We cannot guarantee the privacy or security of information you provide when visiting such sites, as they are not governed by this Privacy Policy. Always review the Privacy Policy of any external website you visit.

Controlling Your Personal Information

You can control how your personal information is used in the following ways:

  • Look for the option to opt out of direct marketing when filling out website forms.
  • If you previously consented to direct marketing, you can withdraw your consent at any time by emailing us at info@daisycare.co.uk.

We will never sell, distribute, or lease your personal information to third parties without your permission unless required by law. With your consent, we may use your details to send promotional content from third parties we believe may interest you.

 

Your Rights

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply. To request a copy, please contact us using the postal address provided on our contact page.   If you believe that any information we hold about you is inaccurate or incomplete, please notify us as soon as possible via email or post. We will promptly correct any discrepancies.