Frequently Asked Care Questions

Domiciliary care, also known as home care, is a type of care service that allows individuals to receive personalized assistance and support in their own homes.

This can include help with daily tasks, personal care, medication administration, and companionship, ensuring that clients can maintain their independence while still receiving the care they need. A domiciliary care agency provides care and support services to individuals in their own homes, enabling them to live as independently as possible. Services can range from personal care, companionship, and medication management to household tasks and meal preparation.

Our agency is based in Portsmouth, UK, and we primarily serve clients in the Portsmouth area. However, we also provide services to the surrounding areas, including Southsea, Cosham, Havant, Waterlooville, and Fareham.

If you're unsure whether we cover your location, please don't hesitate to contact us for more information.

Getting started is easy!

Just give us a call or send us an email, and we'll arrange a free, no-obligation consultation. During this meeting, we'll discuss your needs and preferences and create a personalised care package.

We strive to match you with a caregiver who best suits your needs and preferences.

During the consultation, we'll ask about your requirements, and we'll use this information to find the perfect caregiver for you. If at any time you feel the need to change caregivers, please let us know, and we'll do our best to accommodate your request.

Some individuals may be eligible for NHS-funded care or support from local authorities.

We recommend contacting your local authority to discuss your eligibility. Additionally, some insurance policies cover live-in care, so we advise checking with your insurance provider.

Absolutely! All our caregivers are fully insured and have undergone comprehensive background checks, including criminal records, employment history, and reference checks.

We also provide ongoing training and support to ensure they are up-to-date with the latest care practices and techniques.

Live-in care is an excellent option for individuals who require consistent support but wish to remain in their own home.

If you or a loved one needs round-the-clock assistance with daily tasks or has complex care needs, live-in care might be the right choice.

You can reach us by phone, email, or through our website's contact form. Our friendly team is always happy to help and answer any questions you may have.